VendiHelp and support
Last updated October 3, 2026
Questions, problems, or ideas? Email support@thevendi.app. A real person reads every message.
Common questions
Is the machine information accurate? Vendi shows where each machine is, what it usually stocks, prices, and payment methods, plus recent reports from other students. Machines can run out or break at any time, so treat it as a guide. If something's wrong, report it on the machine's page, or email us.
How do I report a machine? Open the machine's page and tap whether it's working, an item is sold out or back in stock, or a payment method isn't working. Reports show for other students for 24 hours.
I lost money in a vending machine. Vendi doesn't run the machines, so it can't refund purchases. Contact the operator listed on the machine, or your campus's vending office.
How do I get on the leaderboard? Go to Profile, then Account. Verify your student email with a 6-digit code and choose a display name. Leave the name empty to stay off the leaderboard.
How do I move my account to a new phone? Verify your student email first. On the new phone, go to Profile, then Account, and sign in with the same email.
How do I report an offensive display name? Tap the name on the leaderboard and choose "Report name".
My school isn't on Vendi. We're starting with the University of Central Florida. Email us if you'd like Vendi at your campus.
How do I delete my account? See how to delete your account.
Policies
Vendi is not affiliated with or endorsed by any university or vending company.